Get the answers you need to keep your business moving forward by searching through our FAQs.

All FAQs
All FAQs

What is the difference between a toll-free number and a local number?

Toll-free numbers are different from local numbers as they are not necessarily tied to specific local areas. And so, with a toll-free number, the dialer does not know the exact location of the business, whereas local numbers bear the area code. Another key difference is that calling toll-free numbers is free of cost for callers. Receivers get charged instead of callers.


What is your refund policy?

Due to the nature of our Services, refunds are not possible. Not all phone numbers are available to be transferred to any carrier. Subscriber will need to confirm with their preferred carrier first if they will accept the Subscriber's selected number(s) before purchasing.