Can I have more than 7 digits or letters in my number?
Yes, you can. Once the customer dials the final number or letter, the call will begin completing regardless of what they press after the seventh digit.
What is the difference between a toll-free number and a local number?
Toll-free numbers are different from local numbers as they are not necessarily tied to specific local areas. And so, with a toll-free number, the dialer does not know the exact location of the business, whereas local numbers bear the area code. Another key difference is that calling toll-free numbers is free of cost for callers. Receivers get charged instead of callers.
Is pricing a one-time fee or a recurring monthly charge? How does pricing work?
We charge a one-time search and acquisition fee to help you source, acquire, and transfer your new number to the carrier of your choice. It’s yours to keep for a lifetime.
What is your refund policy?
Due to the nature of our Services, refunds are not possible. Not all phone numbers are available to be transferred to any carrier. Subscriber will need to confirm with their preferred carrier first if they will accept the Subscriber's selected number(s) before purchasing.
How long will it take to transfer a number to my carrier?
The amount of time varies based on the carrier(s) involved. Generally, porting a number to a wireless carrier usually only takes between 48-72 to complete. Transferring to a landline provider may take longer and will vary from carrier to carrier.
Still have questions? Send us an email at: [email protected]